Our return policy lasts 30 days from date of purchase. If more than 30 days have passed, we are not able to offer any exchange or refund.
There will be no refunds for exchanges for CUSTOM by PURPOSE items or items with personalised names, logos or any other customisation.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You are liable to pay for the costs of returns such as packaging and shipping fee. We will pay the shipping for exchanged items we are sending.